Privacy Statement

Paysley’s general privacy policy

This Privacy Policy describes your rights regarding our collection, use, storage, and protection of your personal information and applies to the Paysley merchant website and Paysley Application tools regardless of how you access or use them. You accept this Privacy Policy when you register with Paysley, access Paysley, or use any of the Paysley applications and services offered on our website and all related sites (collectively “Paysley Services”). We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it.

Collecting information about you

When you register or login on the Paysley website or use any Paysley application, we collect information sent to us by your computer, mobile phone, or other devices. The information sent to us includes your computer IP address, device identifiers, the type of operating system you’re using, your location, mobile network, and other information. When you use any Paysley application, we also collect information about your transactions and your activities.

When you register for a Paysley account we may also collect the following information

Contact information, such as your name, address, phone, email, and other similar information. We collect information about your merchant services for the sole purpose of connecting Paysley to your merchant services account in our gateway. We may also collect additional information from or about you in other ways, such as through contact with our customer support team.

Cookies

When you access the Paysley website or any Paysley application, we may place small data files on your computer or other devices. These small data files are called cookies. We ONLY use cookies to recognize you as an existing customer. We may use session and persistent cookies. Session cookies expire when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire. You are free to decline our cookies if your browser or browser add-on permits.

How we protect and store personal information

We store your personal information on servers in the US. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. We also use firewalls, data encryption, and information access authorization controls.

Using your personal information

We may use your personal information for any of the following

  • Provide Paysley merchant and customer support
  • Process transactions and send notices about your transactions
  • Contact you regarding new features, policy or pricing changes and technical changes
  • Resolve disputes, collect fees, and troubleshoot problems
  • Prevent potentially prohibited or illegal activities
  • Take any action as required or permitted by law
  • Enforce our Terms and Conditions

Marketing

We do not sell or disclose your personal information to any third party without your explicit consent. We respect your communication preferences.

Access or change your account information

You can review and edit your information at any time by logging in to Paysley. Depending on the information changed, there may be a short suspension of service until your request is approved or declined.