Whether you’re an independent private massage therapist or running a chain of massage studios it’s important to be able to properly manage the scheduling of your business. Ideally, optimized massage scheduling software will also integrate with your billing services, allowing you to automatically synchronize between the billing and scheduling aspects of your massage studio.
As a massage therapist, you have the freedom and flexibility to decide where to operate. No matter if you’re operating your own office, working at a spa, hotel, or resort, or even as part of a physical therapy office or chiropractor practice, you’ll want to properly coordinate and keep track of scheduling for all your clients.
Because of the unique needs of your industry, you’ll want to pick a massage scheduling software tailored for professional services with extended features that can elevate your business.
What to look for in your Massage Scheduling Software
The features that important for massage scheduling software is different than other industries, but may also vary depending on your specific business needs. However, we’ve put together some of the most important features you’ll want to consider when deciding which software to choose for your business. Here are some of the key things to look for when deciding which massage scheduling software to use:
Virtual Booking
For any type of massage business, virtual booking via online, mobile, or even social media is a key feature. This will allow you to cut down on labor required to manually book and handle such requests which can be very timely and cost ineffective if you’re having to field phone calls or even in-person visits simply to schedule and book appointments. This will allow you to be more efficient in other more important aspects of your business while your scheduling software handles all the appointment bookings.
Ideally, the best massage scheduling software will allow any existing or potentially new clients view any appointment openings and availability you have and choose which times to book massages with their requested therapists. Studies have even shown that allowing your clients to book and manage their own appointments and scheduling even decreases the odds that they forget about and miss their appointments.
In the modern age of technology, some clients prefer to be able quickly and easily book appointments right on their mobile device, either through a mobile optimized website, a mobile app, or even through social media like Facebook. With the right massage scheduling software you can set all of this up easily, providing an added level of convenience to your clients.
Payment Processing
Even though you can use separate systems to handle processing, you’ll at the very least want to use massage scheduling software that can easily and efficiently integrate with high quality payment solutions like Paysley.
You want to use software that can allow your clients to directly pay for their appointments right through the scheduling software. Once you’re able to process mobile, virtual, and online payments, you eliminate a lot of the overhead, human error, and overall inefficiencies that comes from handling in-person cash or check payments.
If you do need to process payments in-person, it’s still safer, more secure, and even easier to do so utilizing an all-in-one payment solution that offers instantaneous mobile, terminal, and even card-not-present transactions. In the end it’s all about streamlining the payment process to make it quicker and more efficient for both you and your clients.
Client Services
With the right software, you can further the integration of your scheduling and billing software to include full client management services. This will help you keep track of key client information allowing you to keep on top of payments as well as documentation regarding your clients’ appointments, health, and any other information that is crucial to your business. This allows you to optimize your studio while also building a strong and lasting relationship with your clients.
It’s important to be able to quickly and reliably access client information records including relevant appointment history and information, contact information, and in some cases payment information depending on how you have your payment solution setup. This will allow you to cater to your clients and offer more effective treatments based on the information you store.
Choosing to sync all these feature together will allow you to issue appointment reminders to your clients as well as handle any information updates, appointment cancelations or rescheduling needs, and even run an effective loyalty program for your clients. With detailed reporting of your client services, you can even analyze what parts of your business work best so you know how to further grow and improve and cater to your clients, leading to long-term relationships and even potentially referral clients.
Choosing the Best Massage Scheduling Software
The main takeaway here is that you want to use a powerful software to handle your massage scheduling while also processing payments. That’s why we recommend Paysley, a pioneer in all-in-one payment solutions for professional services like massage therapists.
Paysley offers direct invoicing and recurring payments to quickly and securely process the payments of your clients while accepting a variety of payment methods. With their innovative QuickPay software, you can turn your clients phone into an instantaneous point of sale through the convenience of Apple Pay and Google Pay. This means no card readers, terminals, or other special equipment needed to quickly process payments for your clients. It’s fast and efficient.
You even have the option to setup automated invoicing and payment reminders to help with handling your clients payments for already set appointments, or even utilize a mobile reader or terminal to handle in-person payments for walk-in and in-person payments from your clients. Paysley takes out all the headache associated with scheduling and handling client payments for your massage therapist business, making it the best massage scheduling software on the market.
So what are you waiting for? Get in contact with Paysley today to see how its affordable yet powerful all-in-one payment solution can take your massage business to the next level.
